jpy66's Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how jpy66 collects, stores, and uses your information, and how your privacy is protected.
1. Introduction and Applicability
jpy66 ("we", "our", or "platform") provides a premium online betting and casino service for users in Bangladesh. This privacy policy ("policy") explains how your personal information is collected, processed, stored, and protected when you use our website jpy66.lat and all related services ("services").
This policy applies to all individuals who use jpy66's services — whether registered members or guest users. By accessing our platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
Our privacy policy may change from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.
2. Information We Collect
jpy66 collects various types of information as needed to provide you with our services. This information falls into two main categories — information you provide voluntarily and information collected automatically while you use the platform.
2.1 Information You Provide Directly
During account registration and management, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and password
- Mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Financial transaction information (bKash, Nagad, Rocket, or bank account details)
- Information and messages you provide when contacting customer support
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Browsing activity on the platform and page visit history
- Game play history and betting records
- Login and logout times and dates
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may also receive information from third-party sources, such as identity verification services or fraud prevention systems. This information is used solely as part of our security and compliance processes.
3. Purpose of Using Your Information
jpy66 uses your information only for legitimate purposes. We process your information for the following reasons:
Account Management
Your information is used to create, verify, maintain, and secure your account.
Processing Financial Transactions
It is used to process deposit and withdrawal requests, maintain transaction history, and prevent fraud.
Providing Customer Support
Your information is used to resolve your issues and provide 24/7 live chat and email support.
Age and Identity Verification
Our platform is for users aged 21 and above only. Your information is used to confirm your age and identity.
Platform Improvement
Information is analysed to improve our services, add new features, and measure user experience.
Responsible Gaming
Information is used to identify problematic gaming behaviour and ensure protective measures are in place for users.
We never sell your information or disclose it to third parties without authorisation for marketing purposes. Your information is completely confidential and is used only for the purposes described in this policy.
4. Sharing and Disclosure of Information
jpy66 may share your personal information with third parties in specific and limited circumstances. These circumstances are explained in detail below:
4.1 Service Provider Partners
To operate our platform we work with certain trusted service providers — such as payment processing services (bKash, Nagad, Rocket, and bank transfer operators), technology service providers, identity verification agencies, and game software suppliers. These partners use your information only as needed to provide their own services and are required to comply with our privacy standards.
4.2 Legal Obligations
If disclosure of information is required under a court order, directive from a regulatory authority, or applicable law, jpy66 is obliged to disclose that information. In such cases we will disclose only the information that is necessary.
4.3 Fraud and Security Protection
Information may be shared with relevant authorities or security services to prevent and investigate fraud, money laundering, or other illegal activities.
4.4 Business Transfers
If for any reason jpy66's business operations or assets are transferred, your information may form part of that transfer. In such cases the new company will be required to comply with this privacy policy.
Outside the cases mentioned above, your personal information will not be disclosed to any third party without your consent under any circumstances.
5. Cookie Policy
jpy66 uses cookies and similar technologies to improve your browsing experience and to operate the platform correctly. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential cookies: Required for the core functionality of the platform, such as maintaining login sessions and ensuring security.
- Functionality cookies: Used to remember your preferences and settings, such as language selection.
- Analytics cookies: Used to analyse platform usage and improve our services.
- Security cookies: Used to detect and prevent fraudulent activity.
Most modern browsers offer options to control cookies. You may block cookies if you wish, but doing so may limit certain platform functionality and may cause issues with logging in or making transactions.
6. Data Protection and Security
jpy66 takes industry-standard technical and organisational measures to protect your personal information. Our security framework consists of the following elements:
- SSL encryption: All data transmitted between you and our servers is protected through SSL/TLS encryption.
- Data encryption: Sensitive information stored in our systems is kept in an encrypted state.
- Access control: Only authorised personnel can access your information, and only for specific reasons.
- Regular security testing: Our systems undergo regular security audits and testing.
- Two-step verification: Two-step verification is available to protect your account.
- Fair play assurance: Measures are in place to ensure transparency and fairness in all games and transactions.
Although we take all reasonable precautions, it is not possible to guarantee complete security on the internet. It is your own responsibility to keep your password secure and not share it with anyone else.
If a security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary steps.
7. Data Retention Period
jpy66 retains your personal information only for as long as necessary. When determining how long to retain information, we consider the following:
- Your information will be retained for the entire period your account remains active.
- After an account is closed or deactivated, financial transaction records may be retained for a specified period in accordance with applicable law.
- In the case of legal disputes or claims, the relevant information will be retained until the matter is resolved.
- Some information may be retained for a longer period to meet regulatory compliance requirements.
Once the specified period has ended, your information is securely deleted or, if continued retention is required, it is anonymised.
8. Your Rights and Controls
jpy66 respects your rights over your information. You may exercise the following rights:
8.1 Right to Access Your Information
You may submit a request to us at any time to find out what information we hold about you and how we are using it.
8.2 Right to Correct Your Information
If any information stored in your account is incorrect, you may request that it be corrected. You can update many details yourself through your account settings.
8.3 Right to Delete Your Information
You may request that your information be deleted. However, some information may not be possible to delete due to legal obligations, security requirements, or ongoing disputes.
8.4 Right to Object to Processing
In certain specific circumstances you may object to the processing of your information, particularly when it is used for marketing purposes.
8.5 Right to Close Your Account
You may request to close your jpy66 account at any time. After the account is closed, your information will be handled in accordance with section 7 of this policy.
To exercise any of the above rights, please contact our customer support team. We will respond to your request as promptly as possible.
9. Protection of Minors
jpy66 is a platform strictly operated for users aged 21 and above only. We do not knowingly collect or process the information of any person under the age of 21.
Age is verified at the time of account registration and we reserve the right to confirm age through identity documents when necessary. If for any reason a minor's information enters our system, it will be deleted immediately and the associated account will be closed.
If you are aware that a minor is using our platform, please notify our customer support team.
10. Policy Changes
jpy66 reserves the right to change or update this privacy policy as needed. If any notable changes are made to the policy:
- We will update the "Last Updated" date at the top of this page.
- For significant changes, a notification will be sent by email to registered users.
- A notice about the changes may be displayed when logging in to the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing our privacy policy regularly.
11. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our customer support team provides assistance in Bengali 24/7.
Privacy Contact
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We generally respond to your requests within business days. For urgent matters, immediate assistance is available through live chat.
You can also visit our other pages:
- Terms and Conditions — Learn in detail about the terms for using our services.
- Responsible Gaming — Get advice on enjoying gaming safely and responsibly.
- FAQ — Find answers to frequently asked questions.
- About Us — Learn more about jpy66.